Minnesota Department of Transportation

511 Travel Info

Design System

Inclusive language

The MnDOT website is for everyone, and its content should be welcoming and respectful for all. Language is thought, and the language we use on our website should be as free of slights and biases as we can make it. Communicating with the public in a way that is welcoming and respectful will help them trust us.

Why inclusive language matters

  • Promotes respect: Inclusive language shows respect for all individuals, acknowledging their identities and experiences.
  • Enhances accessibility: It makes content more understandable and relatable to a diverse audience.
  • Supports diversity and inclusion: It reflects our commitment to diversity and inclusion, fostering a sense of belonging.
  • Reduces misunderstandings: Clear, plain and inclusive language helps to avoid miscommunication and potential offense.
  • Engenders trust: People are more likely to trust us as a department if our website doesn’t make them feel alienated and disrespected.

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